Privacy Policy
(Last updated - 08/19/22)
At Yoga Technology, we strongly believe that being able to fully understand the needs and desires of our customers is vital to the ongoing success of our business.
We've designed our site around this belief, to provide you with a safe, interesting and informative Online environment. We are fully committed to safeguarding the rights and privacy of our visitors. We have created this privacy statement so that you can enjoy easy access to information about our privacy practices.
It details the information collected on our site, by whom, and
the purposes for which it may be used. You will also learn about
the safeguards we have put in place to protect this information,
with whom we share it and why, what choice you, the visitor, has
regarding the collection, use and distribution of information about
you, and how you can correct any possible inaccuracies.
If visitors have questions or concerns regarding this statement,
they should contact Yoga Technology, by:
Email: webmaster@yogatech.com
Phone: 1-866-964-2832 (Toll Free)
- Overseas 1-570-988-4680
Fax: 1-570-988-4640
Snail-mail: - Yoga Technology LLC, PO Box 443, Sunbury, PA 17801, USA
Section Index
Information We Collect
At Yoga Technology we strive to provide quality products and excellent customer service. Our goal is to provide an experience that is informative, pleasurable and beneficial to the visitor.
Part of achieving this goal involves working with information that helps us understand what customers want when they visit https://yogatech.com
Yoga Technology LLC is the sole owner of the information collected on https://yogatech.com
We collect information from our visitors at several different points on our Web site:
Casual Visitors
We may ask casual visitors to register with us. This voluntary process entails entering their id and email address. This information is stored in a secure location only accessible to our senior staff, and not shared with anyone else, and may be used by us to keep in touch and inform them of any new products or new information or facilities on our website. The visitor can unsubscribe from this service at any time. Visitor statistics gathered by us are solely used to analyze site traffic, viewing patterns and trends, but are nonspecific.
Wholesale Visitors
We need to request personal and business details from prospective wholesale customers in order to assess their account applications, and for ongoing order administration. This information is stored in a secure location only accessible to our senior staff, and not shared with anyone else. (See Legal Disclaimer)
Order Details
As part of our accounting procedures, we retain details of all orders placed on our site. This information is stored in a secure location and is used strictly for internal accounting and auditing purposes. Phone numbers are used only to resolve ordering problems, and for no other purpose. The supply of incorrect numbers may delay shipment of your order if we do need to contact you. Credit card details are entered directly on our card processor's Website. It does not pass through our system and we have no means of access to this information.
Tell-A-Friend
If a visitor elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. Yoga Technology will automatically send the friend a one-time email inviting them to visit the site. Yoga Technology uses this information for the sole purpose of sending this one-time email. It is then deleted from our database.
Surveys & Contests
From time-to-time our site may request information from visitors
via surveys or contests. Participation in these surveys or contests
is entirely voluntary, and the visitor therefore has a choice whether
or not to disclose this information. The requested information typically
includes contact information (such as name and shipping address),
and demographic information (such as zip code). Contact information
will be used to notify the winners and award prizes.
Anonymous Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Visitors' personally identifiable information is not shared with third parties (see Legal Disclaimer). We do not use an intermediary to conduct these surveys or contests.
Supplementation of Information
In order for this Web site to properly fulfill its obligation to
visitors it is necessary for us from time to time to supplement the
information we receive with information from 3rd party sources.
None of the information listed below is stored on our site. It is
used to achieve its stated objective and then discarded.
Credit Card Verification
To help determine the validity of prospective orders, our credit
card gateway service carries out checks such as credit card address
verification. Also we may, at our discretion, do telephone number reverse lookups, take
bank references, and carry out any additional checks that we feel
may be necessary to establish bona fides.
IP [Address] Verification
We can also use IP Address Verification as a further security check
on purchasers, comparing the physical location of server and user.
Cookies
A cookie is a piece of data stored on the visitor's computer tied
to information about the visitor. We make use of cookies in two ways - firstly to recognize regular customers when they return to our site, and secondly to
track general visitor movements through our site. Such tracking is not linked
to you in any identifiable way, but is used in aggregate with information
obtained from other visitors to monitor site usage patterns. We do not use tracking cookies or make any other attempt to track visitor's movements around the Internet.
Information We Do Not Collect
We do not collect your name, email address or any other personal information unless you provide it to us. We do not follow your browsing path outside of our site.
Clear GIFs, Web Beacons, Web Bugs or similar
We do not use any of this technology to gather information about
our visitors. We make no attempt to spy on or to track visitors
after they leave our site.
Third Party Advertisers
We do not permit the use of or access to https://yogatech.com by any third party
advertisers or any other organization which may wish to track our visitors.
How we use the Information we Collect
Information collected on our site is used in three different ways:
First, we analyze customer information in aggregate - that is, we collect information from all our site visits and analyze it as a whole. This kind of study involves looking for trends among our many visitors, rather than analyzing information about any individual customer. Examples include researching which parts of the site are accessed most frequently, which are the most common visitor paths around our site, or determining which banner ad or link generates the most effective response.
Second, we request information from the visitor on our order form. A visitor must provide contact information (such as name, email, phone number and shipping address) and financial information (such as credit card billing address). This information is used for billing purposes and to fulfill customer's orders. If we have trouble processing an order, the information is used to contact the visitor. Visitor's credit card details are entered directly on our card processor's site via an encrypted link - we have no means of accessing this information.
Third, we may use information gathered during your visit to help customize our communications with you. For instance, if you choose to view or buy a book from our site, we might offer you a link to related products the next time you visit us online, or we might send you our recommendations by email. See How to Opt Out if you do not wish to receive such information.
Log Files
Like most Web sites, we make use of the information from our server's
log files. This includes Internet protocol (IP) addresses, browser
details, Internet service provider (ISP), referring/exit pages, platform
type, date/time stamp, and number of clicks, to analyze trends,
administer the site, track visitor's movement in the aggregate,
and gather broad demographic information for aggregate use.
We also use IP addresses as part of our order verification and credit control procedures, and in this situation they are tied to personally identifiable information.
We use a third party tracking utility (Google) to analyze trends and aggregate visitor movement on our site. No individual visitors are identified as part of this procedure.
How we use Email
Order Confirmations
After you place an order on our site, and after we have successfully
collected payment from your credit card, you will receive an email
confirmation from us. You will receive this email only if you have
provided your correct email address during checkout or as part of
registering.
Special Offers and Updates
Established customers will occasionally receive information on products,
services or special deals. Out of respect for the privacy of all
our visitors we present the option to not receive these types of
communications. Please see How to Opt Out.
Newsletters/Mailing Lists
If a visitor wishes to subscribe to any of our newsletters or mailing
lists, we will ask for contact information such as name and email
address Such communications are delivered on an opt-in
basis only.
Customer Service
We communicate with visitors on a regular basis to provide requested
services and in regards to issues relating to their account we reply
via email or phone, in accordance with the visitors wishes.
Visitor Feedback
We encourage email or our online Contact Us form as a means of receiving feedback from our visitors,
and for improving our facilities, and we encourage you to contact
Customer Support with your questions or comments.
We read and respond to every communication we receive.
Information we may Share with Others
Legal Disclaimer
Though we make every effort to preserve visitor privacy, we may need
to disclose personal information when required by law wherein we
have a good-faith belief that such action is necessary to comply
with a current judicial proceeding, a court order or legal process
served on our Web site.
Aggregate Information (non-personally identifiable)
We do not share any aggregated demographic information with any
third party, whether linked or not to any personally identifiable
information.
These are the instances in which we will share visitors' personal information:
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit
card processing company to collect payments from our visitors. These
companies do not retain, share, store or use personally identifiable
information for any secondary purposes.
We also use a Web hosting service to run our servers and otherwise make possible the operation of https://yogatech.com - this company has access to no personally identifiable information about our visitors, but does have access to our server logs.
Fraudulent Orders, or attempted Online Fraud
Any detected attempt to defraud us by use of stolen credit cards, the use of our site to test stolen
credit card numbers, or other scams designed to illegally avoid
payment, will be reported to the relevant authorities, including full
details of the would-be purchaser, stolen credit card numbers, etc.
Serious attempts of online fraud may also be reported to the appropriate department of the US Secret
Service, who are responsible for dealing with such matters. In all
cases the would-be purchaser will also be informed of our action.
Rest assured that misunderstandings that may arise from time to time in the course of normal business dealings will not be dealt with in this manner, but will be resolved directly with the customer, and, we would hope, to their complete satisfaction, in line with our sales guarantee.
Business Transitions
In the event that Yoga Technology goes through a business transition,
such as a merger, being acquired by another company, or selling
a portion of its assets, visitors' personal information will, in
most instances, be part of the assets transferred. Visitors will
be notified via email and prominent notice on our Web site for 30
days prior to a change of ownership or control of their personal
information. If as a result of the business transition, the visitors'
personally identifiable information will be used in a manner different
from that stated at the time of collection they will be given clear choices
consistent with our Updates to our Information
Practices section.
How to Opt Out
Every promotional email message sent by us contains simple unsubscribe instructions. All unsubscribe requests received by us are acted upon immediately.
Also, you can contact our Customer Support as detailed below to:
* Remove duplicate mailings
* Remove your name from our mailing
list
* Update previously supplied email address information for our opt-in mailing list.
Our order form has an 'opt-out' mechanism so visitors who buy a product from us, but don't want any marketing material, can keep their email address off of our lists.
Links to Other sites - Precautions
This Web site may contain links to other sites. Please be aware that Yoga Technology are not responsible for the privacy practices of such other sites. We encourage our visitors to act on this knowledge when they leave our site, and to carefully read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by https://yogatech.com
Safeguarding our Information
This Web site takes every precaution to protect our visitors' information. When visitors submit sensitive information via the Web site, their information is protected both online and off-line.
All communications between the visitor's browser and our Website are encrypted via https. When we request sensitive information, that information is protected by the latest encryption software. All browsers offer the facility of verifying our certificate details - look for the little lock next to our site address.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect visitor-information off-line. All of our visitors' information, not just the sensitive information mentioned above, is securely stored on our system with restricted access. The Web server is maintained by Amazon Web Services and kept in a very secure environment, with access only available to digital key holders.
If visitors have any questions about the security at our Web site, or other parts of our operation, they should contact our Customer Support.
Correction of Possible Inaccuracies
Correcting/Updating/Deleting/Deactivating
Personal Information
If a visitor's personally identifiable information changes (such
as zip code, phone, email or postal address), or if a visitor no
longer desires our service, we provide a way to correct, update
or delete/deactivate visitors' personally identifiable information.
This can best be done by contacting our Customer
Support
Updates to our Information Practices
From time to time, we make changes to our information practices or alter the functionality of our Web site. We always update this statement accordingly and provide the date when this occurred, so we encourage you to periodically review this page for the latest information on privacy practices at https://yogatech.com
If, however, we are going to make use of visitors' personally identifiable information in a manner different from that stated at the time of collection we will notify visitors via email. Visitors will have a choice as to whether or not we use their information in this new manner. However, if visitors have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this or any other way. In addition, if we make any material changes in our privacy practices that do not affect visitor information already stored in our database, we will post a prominent notice on our Web site notifying visitors of the change. In some cases where we post a notice we will also email visitors, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
How to Contact Us
If visitors have any questions, comments or suggestions regarding our privacy policy, please contact us at:
Phone: 1-866-964-2832 (non US customers 1-570-988-4680)
Fax: 1-570-988-4640
Email - webmaster@yogatech.com
Snail Mail: Yoga Technology, PO Box 443, Sunbury, PA
17801 USA