At Yoga Technology, we strongly believe that being able to fully understand the needs and desires of our customers is vital to the ongoing success of our business.
We've designed this site around this belief, to provide you with a safe, interesting and useful online environment. We are fully committed to safeguarding the rights and privacy of our visitors. We have created this privacy statement so that you can enjoy easy access to information about our privacy practices.
It details the information collected on our site, by whom, and
the purposes for which it may be used. You will also learn about
the safeguards we have put in place to protect this information,
with whom we share it and why, what choice you, the visitor, has
regarding the collection, use and distribution of information about
you, and how you can correct any possible inaccuracies.
(Policy last updated - September 27th, 2014)
At Yoga Technology we strive to provide quality products and excellent customer service. Our goal is to provide an experience that is unique to the dynamic capabilities of the World Wide Web.
Part of achieving this goal involves working with information that helps us understand what customers want when they visit www.yogatech.com
Yoga Technology LLC is the sole owner of the information collected on www.yogatech.com
We collect information from our visitors at several different points on our Web site:
Surveys & Contests
Anonymous Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Visitors' personally identifiable information is not shared with third parties (see Legal Disclaimer). We do not use an intermediary to conduct these surveys or contests.
Supplementation of Information
Credit Card Verification
IP [Address] Verification
We do not collect your name, email address or any other personal information unless you provide it to us. We do not follow your browsing path outside of our site.
Clear GIFs, Web Beacons, Web Bugs
Third Party Advertisers
Information collected on our site is used in three different ways:
First, we analyze customer information in aggregate - that is, we collect information about thousands of site visits and analyze it as a whole. This kind of study involves looking for trends among our many visitors, rather than analyzing information about any individual customer. Examples include researching which parts of the site are accessed most frequently, or determining which banner ad or link generates the best response.
Second, we request information from the visitor on our order form. A visitor must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the visitor.
Third, we may use information gathered during your visit to help customize our communications with you. For instance, if you choose to view or buy a video at our site, we might offer you a link to related products the next time you visit us online, or we might send you our latest video catalog by mail. See How to Opt Out if you do not wish to receive such information.
We also use IP addresses as part of our order verification and credit control procedures, and in this situation they are tied to personally identifiable information.
We use a third party tracking utility to analyze trends and aggregate visitor movement on our site. No individual visitors are identified as part of this procedure.
Special Offers and Updates
Aggregate Information (non-personally identifiable)
These are the instances in which we will share visitors' personal information:
Third Party Intermediaries
We also use a Web hosting service to run our servers and otherwise make possible the operation of www.yogatech.com - this company has access to no personally identifiable information about our visitors, but does have access to our server logs.
Fraudulent Orders, or attempted Online Fraud
Rest assured that misunderstandings that may arise from time to time in the course of normal business dealings will not be dealt with in this manner, but will be resolved directly with the customer, and, we would hope, to their complete satisfaction, in line with our sales guarantee.
Every promotional email message sent by us contains simple unsubscribe instructions. All unsubscribe requests received by us are acted upon immediately.
Also, you can contact our Customer Support as detailed below to:
* Remove duplicate mailings
Our order form has an 'opt-out' mechanism so visitors who buy a product from us, but don't want any marketing material, can keep their email address off of our lists.
This Web site contains links to other sites. Please be aware that we at Yoga Technology are not responsible for the privacy practices of such other sites. We encourage our visitors to act on this knowledge when they leave our site, and to carefully read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by www.yogatech.com
This Web site takes every precaution to protect our visitors' information. When visitors submit sensitive information via the Web site, their information is protected both online and off-line.
When our registration/order form asks visitors to enter sensitive information (such as credit card numbers), that information is encrypted and is protected with the best encryption software in the industry - SSL (Secure Sockets Layer). While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer and Fire fox becomes locked, as opposed to unlocked, or open, when visitors are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect visitor-information off-line. All of our visitors' information, not just the sensitive information mentioned above, is restricted in our offices. Only one person has access to this information and they are fully conversant with the necessary security procedures. The server is kept in a very secure environment, and access is strong password protected.
If visitors have any questions about the security at our Web site, or other parts of our operation, they should contact our Customer Support.
From time to time, we make changes to our information practices or alter the functionality of our Web site. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on privacy practices at www.yogatech.com
If, however, we are going to make use of visitors' personally identifiable information in a manner different from that stated at the time of collection we will notify visitors via email. Visitors will have a choice as to whether or not we use their information in this different manner. However, if visitors have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect visitor information already stored in our database, we will post a prominent notice on our Web site notifying visitors of the change. In some cases where we post a notice we will also email visitors, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
Phone: 1-866-964-2832 (non US customers 1-570-988-4680)