At Yoga Technology, we strongly believe that being able to fully
understand the needs and desires of our customers is vital to the
ongoing success of our business.
We've designed this site around this belief, to provide you
with a safe, interesting and useful online environment. We are fully
committed to safeguarding the rights and privacy of our visitors.
We have created this privacy statement so that you can enjoy easy
access to information about our privacy practices.
It details the information collected on our site, by whom, and
the purposes for which it may be used. You will also learn about
the safeguards we have put in place to protect this information,
with whom we share it and why, what choice you, the visitor, has
regarding the collection, use and distribution of information about
you, and how you can correct any possible inaccuracies.
If visitors have questions or concerns regarding this statement,
they should contact Yoga Technology, by:
Phone: 1-866-964-2832 (Toll Free)
- Overseas 1-570-988-4680
Snail-mail: - Yoga Technology LLC, PO Box 443, Sunbury, PA 17801, USA
(Policy last updated - September 27th, 2014)
Information We Collect
At Yoga Technology we strive to provide quality products and
excellent customer service. Our goal is to provide an experience
that is unique to the dynamic capabilities of the World Wide Web.
Part of achieving this goal involves working with information
that helps us understand what customers want when they visit www.yogatech.com
Yoga Technology is the sole owner of the
information collected on www.yogatech.com
We collect information from our visitors at several different points
on our Web site:
We may ask casual visitors to register with us. This process entails entering their name and email address. This information is stored in a secure location only accessible to our senior staff, and not shared with anyone else.
Visitor statistics are used to analyze site traffic, viewing patterns
and trends, but are nonspecific.
We need to request personal details from prospective wholesale customers
in order to assess their account applications, and for ongoing order
administration. This information is stored in a secure location only accessible to our senior staff, and not shared with anyone else.
(See Legal Disclaimer)
As part of our accounting procedures, we retain details of all orders placed on our site. This information is stored in a secure location and is used strictly for internal accounting and auditing purposes. All credit card information is encrypted to fully comply with the security requirements of the card issuing companies.
If a visitor elects to use our referral service for informing a friend
about our site, we ask them for the friend's name and email address.
Yoga Technology will automatically send the friend a one-time email
inviting them to visit the site. Yoga Technology uses this information
for the sole purpose of sending this one-time email. It is then
deleted from our database.
Surveys & Contests
From time-to-time our site may request information from visitors
via surveys or contests. Participation in these surveys or contests
is completely voluntary and the visitor therefore has a choice whether
or not to disclose this information. The requested information typically
includes contact information (such as name and shipping address),
and demographic information (such as zip code). Contact information
will be used to notify the winners and award prizes.
Anonymous Survey information will be used for purposes of monitoring
or improving the use and satisfaction of this site. Visitors' personally
identifiable information is not shared with third parties (see Legal
Disclaimer). We do not use an intermediary to conduct these
surveys or contests.
Supplementation of Information
In order for this Web site to properly fulfill its obligation to
visitors it is necessary for us from time to time to supplement the
information we receive with information from 3rd party sources.
None of the information listed below is stored on our site. It is
used to achieve its stated objective and then discarded.
Credit Card Verification
To help determine the validity of prospective orders, our credit
card gateway service carries out checks such as credit card address
verification. Also we may do telephone number reverse lookups, take
bank references, and carry out any additional checks that we feel
may be necessary to establish bona fides.
IP [Address] Verification
We can also use IP Address Verification as a further security check
on purchasers, comparing the physical location of server and user.
A cookie is a piece of data stored on the visitor's computer tied
track general visitor movements through our site. Such tracking is not linked
to you in any identifiable way, but is used in aggregate with information
obtained from other visitors to monitor site usage patterns. We make no attempt to track anyone's movements around the Internet.
Information We Do Not
We do not collect your name, email address
or any other personal information unless you provide it to us. We
do not follow your browsing path outside of our site.
Clear GIFs, Web Beacons, Web Bugs
We do not use any of this technology to gather information about
our visitors. We make no attempt to spy on or to track visitors
after they leave our site.
Third Party Advertisers
We do not permit the use of www.yogatech.com by any third party
advertisers to operate any kind of visitor tracking or identification
How we use the Information
Information collected on our site is used
in three different ways:
First, we analyze customer information in aggregate - that
is, we collect information about thousands of site visits and analyze
it as a whole. This kind of study involves looking for trends among
our many visitors, rather than analyzing information about any individual
customer. Examples include researching which parts of the site are
accessed most frequently, or determining which banner ad or link
generates the best response.
Second, we request information from the visitor on our order
form. A visitor must provide contact information (such as name,
email, and shipping address) and financial information (such as
credit card number, expiration date). This information is used for
billing purposes and to fill customer's orders. If we have trouble
processing an order, the information is used to contact the visitor.
Third, we may use information gathered during your visit
to help customize our communications with you. For instance, if
you choose to view or buy a video at our site, we might offer you
a link to related products the next time you visit us online, or
we might send you our latest video catalog by mail. See How
to Opt Out if you do not wish to receive such information.
Like most Web sites, we make use of the information from our server's
log files. This includes Internet protocol (IP) addresses, browser
type, Internet service provider (ISP), referring/exit pages, platform
type, date/time stamp, and number of clicks, to analyze trends,
administer the site, track visitor's movement in the aggregate,
and gather broad demographic information for aggregate use.
We also use IP addresses as part of our order verification and
credit control procedures, and in this situation they are tied to
personally identifiable information.
We use a third party tracking utility to analyze trends and aggregate
visitor movement on our site. No individual visitors are identified
as part of this procedure.
How we use Email
After you place an order on our site, and after we have successfully
collected payment from your credit card, you will receive an email
confirmation from us. You will receive this email only if you have
provided your correct email address during checkout or as part of
Special Offers and Updates
Established customers will occasionally receive information on products,
services or special deals. Out of respect for the privacy of all
our visitors we present the option to not receive these types of
communications. Please see How to Opt Out.
If a visitor wishes to subscribe to any of our newsletters or mailing
lists, we will ask for contact information such as name and email
address Such communications are delivered on an opt-in
We communicate with visitors on a regular basis to provide requested
services and in regards to issues relating to their account we reply
via email or phone, in accordance with the visitors wishes.
We encourage email as a means of receiving feedback from our visitors,
and for improving our facilities, and we encourage you to email
Customer Support with your questions or comments.
We read every email we receive.
Information we may Share
Though we make every effort to preserve visitor privacy, we may need
to disclose personal information when required by law wherein we
have a good-faith belief that such action is necessary to comply
with a current judicial proceeding, a court order or legal process
served on our Web site.
Aggregate Information (non-personally identifiable)
We do not share any aggregated demographic information with any
third party, whether linked or not to any personally identifiable
These are the instances in which we will
share visitors' personal information:
Third Party Intermediaries
We use an outside shipping company to ship orders, and a credit
card processing company to collect payments from our visitors. These
companies do not retain, share, store or use personally identifiable
information for any secondary purposes.
We also use a Web hosting service to run our servers and otherwise
make possible the operation of www.yogatech.com - this company has
access to no personally identifiable information about our visitors,
but does have access to our server logs.
Fraudulent Orders, or attempted Online Fraud
We are members of the Merchant911
alliance - a body committed to fighting online fraud in
all its various unsavory forms. Any detected attempt to defraud
us by use of stolen credit cards, the use of our site to test stolen
credit card numbers, or other scams designed to illegally avoid
payment, will be reported to Merchant911, including full
details of the would-be purchaser, stolen credit card numbers, etc.
This information will be published in their database (available
to members only) as well as being sent out on a mailing list to
all their registered subscribers. Serious incidences of online fraud
will also be reported to the appropriate department of the US Secret
Service, who are responsible for dealing with such matters. In all
cases the would-be purchaser will also be informed of our action.
Rest assured that misunderstandings that
may arise from time to time in the course of normal business dealings
will not be dealt with in this manner, but will be resolved directly
with the customer, and, we would hope, to their complete satisfaction,
in line with our sales guarantee.
In the event that Yoga Technology goes through a business transition,
such as a merger, being acquired by another company, or selling
a portion of its assets, visitors' personal information will, in
most instances, be part of the assets transferred. Visitors will
be notified via email and prominent notice on our Web site for 30
days prior to a change of ownership or control of their personal
information. If as a result of the business transition, the visitors'
personally identifiable information will be used in a manner different
from that stated at the time of collection they will be given choice
consistent with our Updates to our Information
How to Opt Out
Every promotional email message sent by us contains simple unsubscribe
instructions. All unsubscribe requests received by us are acted
Also, you can contact our Customer Support
as detailed below to:
* Remove duplicate mailings
* Remove your name from our catalog mailing
* Update the name and address information
we use when we mail you catalogs.
Our order form has an 'opt-out' mechanism so visitors who buy a
product from us, but don't want any marketing material, can keep
their email address off of our lists.
Links to Other sites - Precautions
This Web site contains links to other sites. Please be aware that
we at Yoga Technology are not responsible for the privacy practices
of such other sites. We encourage our visitors to act on this knowledge
when they leave our site, and to carefully read the privacy statements
of each and every Web site that collects personally identifiable
information. This privacy statement applies solely to information
collected by www.yogatech.com
Safeguarding our Information
This Web site takes every precaution to
protect our visitors' information. When visitors submit sensitive information
via the Web site, their information is protected both online and
When our registration/order form asks visitors to enter sensitive
information (such as credit card numbers), that information is encrypted
and is protected with the best encryption software in the industry
- SSL (Secure Sockets Layer). While on a secure page, such as our
order form, the lock icon on the bottom of Web browsers such as
Microsoft Internet Explorer and Fire fox becomes locked,
as opposed to unlocked, or open, when visitors are just 'surfing'.
While we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect visitor-information off-line.
All of our visitors' information, not just the sensitive information
mentioned above, is restricted in our offices. Only one person has
access to this information and they are fully conversant with the
necessary security procedures. The server is kept in a very secure environment,
and access is strong password protected.
If visitors have any questions about the security at our Web site,
or other parts of our operation, they should contact our Customer
Correction of Possible
If a visitor's personally identifiable information changes (such
as zip code, phone, email or postal address), or if a visitor no
longer desires our service, we provide a way to correct, update
or delete/deactivate visitors' personally identifiable information.
This can best be done by contacting our Customer
Updates to our Information
From time to time, we make changes to our information practices
or alter the functionality of our Web site. We always update this
statement accordingly, so we encourage you to periodically review
this page for the latest information on privacy practices at www.yogatech.com
If, however, we are going to make use of visitors' personally identifiable
information in a manner different from that stated at the time of
collection we will notify visitors via email. Visitors will have
a choice as to whether or not we use their information in this different
manner. However, if visitors have opted out of all communication
with the site, or deleted/deactivated their account, then they will
not be contacted, nor will their personal information be used in
this new manner. In addition, if we make any material changes in
our privacy practices that do not affect visitor information already
stored in our database, we will post a prominent notice on our Web
site notifying visitors of the change. In some cases where we post
a notice we will also email visitors, who have opted to receive
communications from us, notifying them of the changes in our privacy
How to Contact Us
If visitors have any questions, comments
Phone: 1-866-964-2832 (non US customers 1-570-988-4680)
Email - firstname.lastname@example.org
Snail Mail: Yoga Technology, PO Box 443, Sunbury, PA